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You can also do a manual refresh by creating a new profile and transferring your important data to the new profile. Note: There's a Refresh Firefox button in the Firefox Troubleshoot Mode Safe Mode window, if you can't start Firefox normally. Make sure other items you want to keep are not selected. Below the drop-down menu, select both Cookies and Cache.

In the Time Range to clear: drop-down, select Everything.

Click History and select Clear Recent History….

Click the menu button to open the menu panel.

To learn more, see Clear cookies and site data in Firefox and How to clear the Firefox cache. Many problems with loading web pages can be resolved by clearing Firefox's cookies and cached Web content. Sometimes problems can be fixed by simply restarting your computer and then starting Firefox again.

8.2 Check for conflicts with your Internet security software.